Code of Practice
The University of Auckland English Language Academy is a signatory to the New Zealand Ministry of Education Code of Practice for the Pastoral Care of International Students. We are committed to providing the best care and tuition to students who study with us. A copy of the Code of Practice is available on the Ministry of Education website (www.minedu.govt.nz).
Immigration and Visas
All students studying at the ELA must have a valid visa. There are different types of visas, and the country you come from will determine which visa type you need. However, all students who want to study for more than three months require a Student Visa. The ELA will ask to see your visa on your first day.
Full details of visa and permit requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available through the New Zealand Immigration Service, and can be viewed on their website at: www.immigration.govt.nz
Eligibility for Health Services
Most students are not entitled to publicly funded health services while in New Zealand. If you receive medical treatment during your visit you will be liable for the full costs of that treatment. Full details on entitlements to publicly-funded health services are available through the Ministry of Health and can be viewed on their website at www.moh.govt.nz
The Accident Compensation Corporation provides accident insurance for all New Zealand citizens, residents and temporary visitors, but you may still be liable for all other medical and related costs. Further information can be viewed on the ACC website at: www.acc.co.nz
Medical and Travel Insurance
International students must have appropriate and current medical and travel insurance while studying in New Zealand. As medical and travel insurance is compulsory, the ELA will automatically invoice you for insurance when you apply to study. Should you not wish to use the ELA-arranged insurance please notify us. In this instance you must provide the ELA with the name of your insurance company and the policy number.