About Flywire

The University of Auckland English Language Academy has partnered with Flywire to offer a secure and streamlined
way to make a payment from your home country. Founded by a former international student, Flywire’s mission is to
save money for international students and their families that would otherwise be lost on bank fees and unfavourable
foreign exchange rates.

Why use Flywire?  

Flywire allows you to pay from almost any country offering excellent foreign exchange rates and no hidden fees.
You will be able to track the progress of your payment online and receive email and text alerts each step of the way.
Multilingual customer support via phone, chat and email is available 24x7 if you need assistance with your payment.

How to make a payment 

1. To get started, go to Enter your payment amount and country of origin.
2. Enter some basic information to initiate your payment booking.
3. Follow the instructions provided to send funds to Flywire. For debit/credit card payments, enter your card details
online to complete your payment in your home currency. Note: Additional local payment options may be available
depending on the country you are paying from.
4. Receive text and email status updates each step of the way, including a confirmation when your payment has been
delivered to your institution. You can also create a Flywire account to track your payment online 24x7.

View the below videos in English or Chinese for more information on how to make an international payment. 

Flywire Customer Support Information 

Phone: +64 (4) 9747625


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No matter your time zone, you will have a dedicated multilingual customer support team available to you via live chat, email and phone to answer any of your questions.