Student Services

Student Services
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There are many support services available for students studying at the ELA:

There are many support services available for students studying at the ELA

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Reception

Reception staff are always happy to help students. If you need any help go to Reception first. If they can’t help you, they will direct you to the appropriate person.

Pastoral care

Our Student Services team can help you with any issues you may face while studying at the ELA. The ELA Safety & Wellbeing Program Schedule 2018 can be found through this link.

Academic support

You can always make an appointment to meet a senior teacher to talk about your study and your progress. Appointments can be made at Reception.

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Study Centre

Our Study Centre is open 6 days a week. The Centre provides a place to practice your English. The Study Centre Coordinator is a qualified teacher who is an expert in helping students with their study goals.

Resources include: IELTS practice tests, graded readers, DVDs (with English subtitles), reference books, digital audio and video files and lectures.

Study Centre Opening Hours 

Monday - Friday:  10am - 6pm 

Saturday: 12 - 5pm

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Orientation

On your first day, our friendly team will provide an orientation programme to help you with your studies and your life in Auckland. They can assist you with public transport, banking, mobile phone connection and all you need to start your experience in New Zealand.

Visa renewal assistance

The ELA enrolments team can assist you with your visa queries and extensions.

Education (Pastoral Care of International Students) Code of Practice

The ELA has agreed to observe and be bound by the New Zealand Government's Education (Pastoral Care of International Students) Code of Practice. A copy of the Code can be found through this link.

Student Handbook - Your guide to student life

 

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Student social activities

Students can join weekly social activities. These can include BBQs, football games, zoo trips, indoor rock climbing, horse riding and even bungee jumping. The activities are advertised each week.

To see some examples of our exciting student activities, check out our activities page.

Travel arrangements

Weekend trips to popular New Zealand destinations such as Hobbiton, the Bay of Islands and Rotorua can be organised through our partner travel companies.