Coronavirus (COVID-19) situation

Update:  13 November 2020

The Ministry of Health has provided a further update in regard to the Auckland CBD community case which was confirmed on the 12th November. The source of this case has now been identified and can be genomically linked to the Defence worker who was infected at a quarantine hotel.

This means that Auckland remains at Alert Level 1 and as of Saturday 14th November, the Auckland CBD can reopen. 

In line with this update, the ELA will reopen from Saturday 14th November for all students and staff. This includes for all classes, exams and tests. 

Please continue to use the COVID-19 tracer app, wear masks on any public transport and wash your hands regularly. If you have visited any of the locations in question, you should get a COVID-19 test, regardless of whether you are symptomatic or not.

For more information about COVID-19 and a list of the locations in question, see HERE 




Latest updates 


Stay up to date with the COVID-19 situation in New Zealand and the University of Auckland's response procedures. 


Learn more


Support for current and incoming students 


Information on enrolment deferrals, online English language courses, self-isolation procedures, refund policies and support for current students.


Learn more


Support for test candidates  


Information on what support we're offering for candidates who are due to sit an exam at our test centre. 


Learn more

IELTS Test dates flyer.jpg

New Zealand Support Services 

New Zealand Immigration Contact Centre helpline for specific coronavirus related immigration queries: 0508 225 288 (within NZ) or +64 9 952 1679 (outside NZ).

New Zealand Ministry of Health dedicated coronavirus helpline: 0800 358 5453 (or +64 9 358 5453 for overseas SIMs).

The 0800 number is free to call, available 24 hours a day, 7 days a week, and will be staffed by members of the National Telehealth Service with interpreters on hand to help with translation.

New Zealand Ministry of Health online:

Official advice for New Zealanders living and travelling overseas: SafeTravel COVID-19

International information: World Health Organisation (WHO) COVID-19