Coronavirus (COVID-19) situation
Auckland is currently at Orange in the COVID Protection Framework.
Our reception team is working remotely. To speak with a team member call 09 919 7695 or email ela@auckland.ac.nz. Please note reception hours are 8.30 am - 4.30 pm (Monday to Friday).
Our Exam Centre (IELTS and Pearson) is offering exams from 15th January 2022.
Information on IELTS testing at the ELA can be found here.
Information on PTE Academic can be found here.
Information on Pearson VUE can be found here.
Latest updates
Stay up to date with the COVID-19 situation in New Zealand and the University of Auckland's response procedures.
Support for test candidates
Information on what support we're offering for candidates who are due to sit an exam at our test centre.
New Zealand Support Services
New Zealand Immigration Contact Centre helpline for specific coronavirus related immigration queries: 0508 225 288 (within NZ) or +64 9 952 1679 (outside NZ).
New Zealand Ministry of Health dedicated coronavirus helpline: 0800 358 5453 (or +64 9 358 5453 for overseas SIMs).
The 0800 number is free to call, available 24 hours a day, 7 days a week, and will be staffed by members of the National Telehealth Service with interpreters on hand to help with translation.
New Zealand Ministry of Health online:
- New Zealand Ministry of Health COVID-19
- New Zealand Ministry of Health on Facebook @minhealthnz
- New Zealand Ministry of Health on Twitter @minhealthnz
Official advice for New Zealanders living and travelling overseas: SafeTravel COVID-19
International information: World Health Organisation (WHO) COVID-19