Coronavirus (COVID-19) situation

Auckland is currently at Orange in the COVID Protection Framework.

To speak with a team member call 09 919 7695 or email Please note reception hours are 8.30 am - 4.30 pm (Monday to Friday).

Our Exam Centre (IELTS and Pearson) is offering exams under the current Protection Framework.

Information on IELTS testing at the ELA can be found here.

Information on PTE Academic can be found here.

Information on Pearson VUE can be found here.




Latest updates 


Stay up to date with the COVID-19 situation in New Zealand and the University of Auckland's response procedures. 


Learn more


Support for current and incoming students 


Information on studying at the ELA in  2022


Learn more


Support for test candidates  


Information on what support we're offering for candidates who are due to sit an exam at our test centre. 


Learn more

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New Zealand Support Services 

New Zealand Immigration Contact Centre helpline for specific coronavirus related immigration queries: 0508 225 288 (within NZ) or +64 9 952 1679 (outside NZ).

New Zealand Ministry of Health dedicated coronavirus helpline: 0800 358 5453 (or +64 9 358 5453 for overseas SIMs).

The 0800 number is free to call, available 24 hours a day, 7 days a week, and will be staffed by members of the National Telehealth Service with interpreters on hand to help with translation.

New Zealand Ministry of Health online:

Official advice for New Zealanders living and travelling overseas: SafeTravel COVID-19

International information: World Health Organisation (WHO) COVID-19