Visa Enquiries 

For current information on New Zealand border restrictions, please visit the Immigration New Zealand website:

Insurance Enquiries 

The National Health Coordination Centre, which is part of the Ministry of Health, has confirmed that “people who have or who are suspected of having an infectious and/or quarantinable disease are eligible for publicly funded health services to address the risks to other people.” Further information is available on the Ministry’s website.

New Zealand Qualifications Authority advises international students to contact their insurance provider directly for up-to-date advice on any changes to their cover as a result of the COVID-19 outbreak, and to then consider their options, and take the course of action that is in their best interests.

For ELA students who are under the Studentsafe inbound insurance policy, please see important information regarding a change in coverage for coronavirus-related claims. 
Update: 12 March 2020


As of Thursday 12 March 2020, Covid-19 has been confirmed by the World Health Organisation as a pandemic. Following this announcement, there is no further change to Allianz Partners New Zealand's position on Covid-19.

Allianz’s General Exclusions for epidemics and government intervention came into effect on Friday 28 February 2020 and continues to apply to their policies with the exception of medical and emergency medical transportation claims. Allianz are currently covering medical and emergency medical transportation claims related to Covid-19.

Allianz’s Travel Advisory for Covid-19 is available on the Allianz Covid-19 website.More information from Allianz on medical and emergency medical transportation cover is available on their Medical cover updates web page. 

For frequently asked insurance questions on Covid-19, please see the Allianz Covid-19 FAQs HERE.

University of Auckland – International Students 

For the latest information from the University of Auckland, please visit: